Terms and Conditions

SALES TERMS AND CONDITIONS

User Registration Procedure (only in case of need)

The request for registration as a user and the assignment of your password or password for our user area does not imply the automatic assignment of a password, as it will always be at the discretion of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY), we reserve the right to cancel your password without notice, as well as remove your request and registration from our file at any time.

We remind you that the conditions of use of your password as a user will be as follows:

• The user name or e-mail address and password assigned to the registered user are personal and non-transferable.
• The user undertakes to diligently guard and keep secret the user name and password. It shall be the responsibility of the registered user to exercise due diligence to prevent access and/or use of the services available to him/her by third parties who access or use the identification codes or passwords on his/her behalf.
• The registered user shall be solely responsible for the choice, loss, theft or unauthorized use of any identification code or password and the consequences that may arise therefrom.

• The registered user must notify SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) as soon as possible, the loss, theft or unauthorized use of the username and password that identify you. This communication will be made in writing to our home address or by e-mail to our address.
• The above communication will also be required when the user has a simple suspicion of such facts, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).will proceed in such a case to deregister the registered user, without prejudice to the fact that it can start the registration procedure again.
• The registered user may at any time immediately unsubscribe as a user, without this decision being retroactive, by writing to our registered office or by e-mail and identifying himself as a registered user with his password.

The user's registration implies express and unreserved acceptance of all conditions set forth in the Legal Notice SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).

The interested user will request through the Web form his request for user and password assignment. The request cannot be sent if the interested party does not read and accept the conditions of use of the same.

The user name will be a valid email address or username valid and exclusively owned by the user. The email address provided may be used by SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) for the issuance of communications.

The requests received by the user will be evaluated and contrasted its authenticity by SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) staff. Accepted requests will be answered by sending an email to your email address provided along with the terms of use, your user key and password.

Your request received means the express acceptance of the conditions established by the entity.

Obligation to make correct use of the website and its contents.

All contents included in this Web site are provided for informational purposes only, so that in no case can serve as a basis for appeals or claims or constitute a source of rights. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY)reserves the right to modify, without notice, the contents of the Web site.

The User agrees to the correct use of the Web and utilities that are provided in accordance with the law, this legal document, and the instructions and notices that are communicated to him/her.

The User agrees to the exclusive use of the Web, and all its contents, for lawful purposes and not prohibited, that do not violate the law and / or may be harmful to the legitimate rights of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) or any third party, and / or that may cause any damage or harm directly or indirectly.

To this effect, the user will abstain from using any of the contents of the Web page for illicit purposes or effects, prohibited in this Legal Document, harmful to the rights and interests of third parties or that, in any way, may damage, render useless, overload, deteriorate or impede the normal use of the Web.

In particular, and by way of example only and not exhaustively, the user undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:

• in any way that is contrary to, undermines or infringes upon the fundamental rights and public freedoms recognized in the Constitution, international treaties and other legislation;
• induces, incites or promotes criminal, denigratory, defamatory, defamatory, violent or, in general, contrary to the law, generally accepted morals and good customs or public order;
• induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;
• incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order;
• is false, ambiguous, inaccurate, exaggerated or extemporaneous, in such a way that it induces or could induce to error about its object or about the intentions or purposes of the communicator;
• is protected by any intellectual or industrial property rights belonging to third parties, without the User having previously obtained from their owners the necessary authorization to carry out the use that he/she makes or intends to make;
• violates the trade secrets of third parties;
• is contrary to the right to honor, to personal and family privacy or to one's own image;
• in any way undermine the credit of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).
• infringes the regulations on secrecy of communications;
• constitutes, as the case may be, unlawful, misleading or unfair advertising and, in general, unfair competition;
• incorporates viruses or other physical or electronic elements that may damage or impede the normal operation of the network, system or computer equipment (hardware and software) of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) or third parties or that may damage the electronic documents and files stored in such computer equipment;
• cause, due to its characteristics (such as format, extension, etc.), difficulties in the normal operation of the Service;

The user agrees to refrain from:

• reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless authorized by the owner of the corresponding rights or it is legally permitted;
• delete, manipulate or in any way alter the copyright and other data identifying the reservation of rights of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).
• attempt to obtain the Contents by using means or procedures other than those which, as the case may be, have been made available for this purpose or have been indicated for this purpose on the Web page where the Contents are located or, in general, those normally used on the Internet for this purpose, provided that they do not entail a risk of damage or disablement of the Web site, the Services and/or the Contents.

The user will be liable for damages of any kind that SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) may suffer, directly or indirectly, as a result of a breach of any of the obligations under the general conditions or the law in connection with the use of the Web.

Intellectual Property

All the contents of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) are intellectual property of the company and are protected according to the national and international Intellectual Property legislation in force.

It is absolutely forbidden to use the content of our website without the written authorization of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).

It is forbidden to establish this page as a frame of others, however you can establish a link to our Internet address (https://pomeranianbeauty.com/) as long as they do not relate to false, inaccurate, incorrect, misleading or confusing statements or that are contrary to law, morality or decency.

The user will be able to download the Web page in his terminal as long as it is for private use, without any commercial purpose, so he will not be able to exploit, reproduce, distribute, modify, communicate publicly, transfer, transform or use the content of the Web for public or commercial purposes.

Infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an offense punishable under Articles 270 et seq. of the Penal Code.

The trademarks, logos and any other industrial property that appear on this site are the property of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY). The use of these marks is prohibited without the prior written authorization of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY), or third party owners of the marks.

Length of service

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) does not guarantee the availability and continuity of the operation of the Website. When reasonably possible, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will give prior notice of interruptions in the operation of the Website; SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) does not guarantee the usefulness of the Website for the performance of any particular activity, nor its infallibility.

Access to the Web SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) has an indefinite duration; however, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) reserves the right to suspend without notice access to users who, in its opinion, violate the rules of use of its website and exercise appropriate legal action. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) also reserves the right to restrict access to some sections of the Web to the general public, limiting it only to specific users or group of users through the delivery of an access password for which they will be responsible.

Exclusion of liability

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) makes every effort to avoid any errors in the contents of the Web page, but does not guarantee and is not responsible for any errors in the contents of the Web.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) excludes any liability for damages of any nature eventually derived from:

• Interruption of the operation or unavailability of access to the Web site.
• Privacy and security in the use of the Web site by the User, and/or unauthorized access by unauthorized third parties.
• The possible transmission of elements that negatively affect computer systems.

• The accuracy, completeness and timely updating of the contents of its website. Consequently, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) does not guarantee the reliability, availability or continuity of its Web site or content, so that the use of them by the user is carried out at their own risk, without, at any time, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) can be held liable in this regard.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will not be liable in case of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) and/or due to a wilful or negligent action of the User and/or due to force majeure. In any case, whatever the cause, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will not assume any liability for direct or indirect damages, consequential damages and / or lost profits. SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) shall be entitled, without any compensation to the user for these concepts, to temporarily suspend the services and contents of the Web site to perform maintenance, improvement or repair thereof.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) excludes any liability for damages of any kind that may be due to the lack of truthfulness, accuracy, completeness and / or timeliness of the content transmitted, distributed, stored, made available or received, obtained or accessed through the Web, nor for the content provided by third parties or entities.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will try as far as possible to update and rectify the information hosted on its website that does not meet the minimum guarantees of accuracy. However, POMERANIAM BEAUTY (POMERANIAM BEAUTY) will be exonerated from any responsibility for its failure to update or rectify, as well as for the contents and information contained therein.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) is not responsible for the use that the user makes of the services and products of the Web site or their passwords, as well as any other material on the Web site, infringing the intellectual or industrial property rights or any other rights of third parties.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) reserves the right to remove any content that is untrue, inaccurate and contrary to law, morality, public order and decency.

Legislation and jurisdiction

The provision of the service is governed by Spanish law, being competent the Courts of Madrid, to which the User expressly submits.

Online Sales

Methods of payment

You will be able to pay for your purchases with the following methods:

- CREDIT OR DEBIT CARD (Visa, Master Card):

This payment method is totally safe, since SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) makes the payment at the time of sending the order and not at the time the order is placed, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will only charge the amount of the items available.

Visa and Master Card have developed a system to securely make payments over the Internet. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorizing payment over the Internet.

Your card details and password are protected by this security system from the moment they are entered.

Once the identification is completed, the Issuer informs SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) that the purchase is being made by the cardholder, so that the cardholder can complete the process. If the identification has not been satisfactory, the Issuer informs SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) to proceed accordingly.

This window is out of the control of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY), being the responsibility of its Issuer any incident that may arise with it, and should contact that entity if you find yourself in this situation.

- PAYPAL: With the PayPal system you will not have to enter your financial data again on any other website. We store and safeguard them so that every time you want to pay online you only have to enter your email account and password. When you buy with PayPal you will be covered by our buyer protection program; that is, if the purchase does not or does not match the description, we will refund your money.

For any other payment method not contemplated, please call 911837198 or send usan e-mail to petsandpoms@gmail.com.

Forms of Delivery

- HOME DELIVERY: If you request home delivery, you will receive your order directly at the address you provide when placing your order. Otherwise, the order will be sent to the address that appears in the customer file.

If the day of delivery arrives and you are not present, a notice will be left for you to arrange another delivery date.

Any other form of delivery not contemplated must be previously informed by calling 911837198 or through our e-mail address: petsandpoms@gmail.com.

Shipping and Handling

Shipping costs will be added to the total amount.

For further information, please contact us by calling our Customer Service number 91.668.13.17.

Warranties

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) guarantees the quality of the product.

In addition, the manufacturer also guarantees the product.

To make the warranty effective, please contact us at 911837198 or by e-mail to the following dirección:petsandpoms@gmail.com.

Deficiencies caused by negligence, blows, improper use or manipulation, etc., are not included.

In the cases in which the use of the warranty is justified, SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will opt for the repair, replacement of the item, discount or refund, under the terms established by law.

The guarantee will lose its value in the following circumstances:

- If any of the data of the same or of the proof of purchase is modified, altered or substituted.

- If the identifying number is manipulated, as the article itself guaranteed without the knowledge of SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY).

- If it lacks the signature or seal of the establishment.

Taxes

Residents in the European Union

The prices of the products offered on the website include Value Added Tax (VAT).

Purchases made by V.A.T. taxpayers (companies, entities, organizations...) with residence in the European Union and with an intra-community VAT number, will be exempt from V.A.T. payment.

Residents in non-EU countries

Purchases made by residents in non-EU countries are exempt from VAT. Due to their tax regime, the Canary Islands, Ceuta and Melilla are considered non-EU territories.

The purchase system is subject to the legislation in force in Spain.

Customer service

In order to be able to help you, the following telephone numbers and e-mail address are at your disposal.

• E-mail: petsandpoms@gmail.com.
• Customer service: 911837198.

Purchasing Process

The following is a description of the processes involved in the purchase through our Web site

1. Customer registration.

The customer registers by filling in a form with his personal and payment information. He registers and registers in our system with a user name and a password determined by the customer.

This data is sent securely using an advanced SSL (Secure Socket Layers) security system.

The sending of the purchase data is done in a totally secure way and a closed padlock icon is displayed in the browser.

From this moment on, any data transmission is completely secure.

These are some of the precautions we advise our customers to take:

1. Do not provide your user data, nor your password.
2. Always use our SSL security system.
3. Always log out of the browser after accessing a security area or after entering a user name or password into the system.
4. Shopping cart.

The customer adds the items he/she wishes to purchase to his/her shopping cart.

3. Order processing.

Once the item selection process is completed, the order is confirmed, and the customer is required to log in, if previously registered, or if not, he/she is asked to register.

This phase is carried out in a totally secure manner as it is integrated within our secure server.

4. Order confirmation sent.

SILVIA SANCHEZ SANGUINO (POMERANIAM BEAUTY) will send you an order confirmation by email.